Need advice on direction to correct this malfunction. Once it’s done, you will see the confirmation Transfer Completed. Now, wait for some time until the process is completed. Next up, make sure to tick the box only for Messages and then click on Transfer to save iPhone text messages on Mac. Understand that messages are not included in the individual backup files but are sync'd separately, same as photos. On the next screen, uncheck the box next to Select All. Very frustrating not to be able to refresh and restore all texts for several contacts out of several other dozens that are fine. Step1: Run software on Mac and connect iPhone Step2-A: Export all SMS from iPhone to document Step2-B: Export iPhone SMS with a single contact Step2-C. ![]() The issue does not seem to be one of lack of storage space or connectivity. This worked for two out of the three contacts and the message threads seemed to be restored, however today one of those threads again "disappeared" from the message app. Then, choose More and put a check mark on Messages. Once connected, select the iDevice to Mac option from the main interface. A notification then will appear on your iPhone asking to trust the computer. I have my old 6s, reset it to factory setting, then reactivated imessage through signing into my apple id account, not restoring from a back, but an attempt to re-sync all imessages stored in icloud. Launch it and link your device to Mac using a lightning cable. The currently provided recommended response is totally inadequate. I started to experience imessage or text threads "disappearing" for only a few select contacts. Currently storage management shows I have 13.7 GB in messages in icloud. My messages are set to sync to icloud and are set to be kept forever. ![]() I have a Xs Max with 417 GB of available storage capacity. I have also been experiencing the same issue starting on Feb 19, 2021.
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